Reliance Smart Point Return Refund Policy

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Reliance Smart Point Return Refund Policy

Reliance Smart Point stores are growing rapidly. They have more than 20 stores across Mumbai & the nearby area. They have a rapid expansion plan for more than 200 cities in India. The return & refund policy for reliance Smart Point stores is discussed below.

During Shopping we may purchase products which we later might regret or some products have a different kind of defects so we want to return or Refund those products. Below is the complete Exchange, Return & refund policy of Reliance Retail for their Smart point stores.

Reliance Smart Point stores provide high-quality services & products. All the offers information can be found here. In any case, you are unsatisfied or not convincing you may refer to the Reliance Smart Return Policy. Reliance always has a ” No question asked policy for their customers.”

The Reliance Smart Point Return Policy Details

Reliance Smart Point is committed to providing the best quality of products to its customer for online & offline shopping. They always are ready for the customer’s point of the view.

They have a “no questions asked return & refund policy”, which means consumers can return the product at the time. If they are not happy with the product’s quality, freshness, and condition of the goods.

Reliance Smart Point Refund & Return Term & Conditions Details 2021

Once the product sold or purchased by you, You are eligible for the return only if the product condition meets the following criteria detailed below;

  • As proof of purchase original invoice needs to be shown.
  • Products purchased are accompanied by the original bill/invoice of purchase.
  • Purchased products are intact and in a saleable condition.
  • The purchased products have not been altered, or not been used.
  • The original product is kept safe & in unused condition
  • All the relevant documents are safe & in original condition e.g. invoice tax invoice. etc.

Product return time period for Smart Point of Reliance

Although Reliance has a very easy return policy. List of the products given below, you can check the details below as our your shopping. They may change the policy so always keep an eye on their official webpage.

Time Period for ReturnProducts
1 Day from the date of deliveryDairy Products
1 Day from the date of deliveryEggs/Fruits/Vegetable
3 Day from the date of deliveryNon Food Products
3 Day from the date of deliveryPackaged Food Products
Reliance Smart Online shopping return policy

*Please note that the above details are for Online shopping products only. for the store, return visit the site here.

Reliance Smart Point Refund Policy 2021

Reliance Smart point stores don’t make a cash refund. Cash refunds are not honored by smart Point stores. You should keep this in mind while doing shopping or placing online grocery orders. Always keep supporting documents while claiming a return or refund.

How to register a complaint for Return, Exchange or Refund?

Customer care of Reliance Smart Point is very much supportive & their staff is well in sync with the return & refund policy of the company. At any point you are unable to contact the store for the return or refund, you may register a complaint online through various methods suggest below.

Reliance Smart point customer care is available 24*7 you can contact them as suggested below:-

  • Call Reliance Smart Point customer care helpline no.
  • Contact Reliance Smart Point customer care through e-mail.
  • Reach out to their social media platform.

What information required for Reliance Smart Point return?

Basic information is required while registering your complaint regarding the quality of products. Smart Point customer care numbers can be contacted directly for all quality-related issues.  Original bill/invoice, Original products made to be available for all quality-related issues.

Additional information for Return & refund;

At any point, if you feel your problem or concern is not being answered you can always write to customer care. Full details of Smart Point customer care is given here.

How to Return Products Purchased online from Reliance Smart Point?

If you have purchased products from Smart point stores through online shopping. You can return them. The main point to remember here is all the shopping done through online stores is different from offline stores. You need to keep all the supporting documents ready for the return.

When you place return of products order, you need to be available for the pickup which will be done from your shipping address.

Can Products return be done to another store?

If you have done shopping from one store & you want to return the products to another store? is it possible?

In this case, you have to keep all the documents as proof of purchase. The original products need to be in as it was shopped. Follow the below process for this type of return.

  • Visit the nearest Reliance Smart point store
  • Go to their customer care desk
  • Ask them for the return
  • Show all the bills/ invoice of the products

Hope all your doubt related to the return & refund of Smart Point stores are cleared now. If still, any concern do comments below.

3 thoughts on “Reliance Smart Point Return Refund Policy”

  1. Today i have done shopping from reliance point i want to get a product exchange is it possible please inform me

  2. I purchased rice which is fungal infested. Can I return of take refund without reception which is missing. But I have proof of payment through paytm.

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